FAQ
Frequently Asked Questions
1. What is the difference between the gray and the black diaper bag?
- Logo: Reflective logo on the gray bag and embroidered logo on the black one.
- Color choice: Black is popular for its dark color, but the gray is equally good at hiding dirt.
- Front buckle: Plastic buckle on the gray bag, metal buckle on the black one.
- Side buckles: Hook buckles on the black, closed buckles on the gray.
- Handle: Different designs, with the black one having a more padded handle. However, the function is the same.
2. What is the difference between the recycled polyester diaper bag and the cork bag?
- Logo: Reflective logo on the cork bag and embroidered logo on the black bag.
- Material: The cork bag is easier to wipe off and has natural antibacterial and water-repellent properties.
- Buckles: Plastic buckle on the cork bag, metal buckle on the black one.
- Side buckles: Hook buckles on the black, closed buckle on the cork bag.
- Design: The cork bag has a unique, painted look, and the material develops a beautiful patina over time.
3. How does the removable cooler bag work?
The removable cooler bag can be used to keep food and drinks cool throughout the day. It also separates wet or dirty clothes from the other contents of the bag and is easy to clean. The cooler bag can be zipped on and off as needed.
4. Is the cooler bag worth buying?
Yes, it's like having three bags in one:
- Ordinary diaper bag.
- Extended diaper bag with extra space.
- Extra small bag that also functions as a room divider. The cooler bag is also perfect for wet or dirty clothes, as it is easy to clean.
5. What color variants are available for the diaper bag?
Colors include Golden Caramel, Grey, Cork and Black. All colors are unisex and suit both mum and dad.
6. Will there be new colors?
No, there are no new colors planned at the moment.
7. How can I wash the diaper bag?
We recommend cleaning with soap and water. Machine washing is not recommended as it may reduce the water-repellent effect. If you choose machine wash, do it at 30 degrees at your own risk.
8. Are the dimensions of the diaper bag with cooler bag different from the one without?
No, the diaper bag's dimensions are the same whether it has a cooler bag or not:
- Diaper bag: 46x30x16 cm, 22 liter capacity.
- Cooler bag: 30x19x16 cm. The bag has a maximum load of 6 kg and can be hung over the pushchair handlebars with a side strap of up to 100 cm.
9. What are the advantages of choosing a changing bag from Baby Dreamer?
The Baby Dreamer diaper bag is minimalistic and multifunctional:
- Built-in soft changing pad.
- Flexible room distribution with 6 internal pockets.
- Can be used as a work bag, weekend bag or hand luggage.
- Discreet and long-lasting design.
- Easy to clean and lightweight.
- Ergonomic carrying capacity and water-resistant material.
10. Are there any current offers or promotions?
Yes, right now you get a free changing mat with the purchase of a changing bag. The offer is valid for the rest of August or while stocks last.
11. Can I split the payment?
Yes, we offer partial payment in 4, 6, 8 or 10 installments, so you can spread the expenses over time.
12. Do you offer free returns and a satisfaction guarantee?
Yes, we offer a 100-day free return and satisfaction guarantee. If you are not satisfied, you can return the item within 100 days and get your money back.
13. Can the changing pad be completely zipped off?
No, the changing pad cannot be completely zipped off. But if the changing bag is completely full, you can easily access the changing pad by placing the bag with the front logo facing down and unzipping the bag. That way, the changing pad is always free and ready for use when you need to change your baby.
14. What should I do if I have more questions?
If you have more questions, please feel free to contact our customer service via our contact page. We are ready to help you find the perfect diaper bag.